Shipping & Payment Information

Proudly 100% Australian Owned & Operated. All our products are shipped from Melbourne.

COVID-19 shipping delays due to lockdown & restrictions.

Due to increased demand within delivery compaines your order may take longer than usual. Even express post experiencing delays learn more.

We are trying our best to process our orders quickly but unfortunately, due to current restrictions & lockdown we cannot guarantee the shipping time frames. 

Signature on Delivery:
Signature on delivery option is temporaily unavailable due to COVID-19. Click here for more info.
Payment Methods:

We accept all major payment methods e.g. Visa, Mastercard, American Express, Paypal, Afterpay & Laybuy.

Shipping Cost:

Standard Shipping: $9.99

Express Shipping: $27.50 (Express post may take longer than usual click here)

Free Shipping: Over $150 (AU only)

Tracking Information:

All orders will receive tracking numbers via email when the order is complete.

Delivery Method:

All parcels are sent via Australia Post or Aramex.

Delivery Times:

COVID-19 Shipping Delays:

Due to increased demand within delivery compaines your order may take longer than usual. Even express post experiencing delays learn more.
Please note we process all the orders within 2-3 business days. Orders placed on public holidays take one extra business day to process the order. Below are the estimated shipping time for parcels (using regular postage) after the order is processed.

We are trying our best to process our orders quickly but unfortunately, due to the current restrictions & lockdown we cannot guarantee the below shipping time frames. 
 
Melbourne 2-3 Business days
Regional Victoria 3-6 Business days
Brisbane 3-6 Business days
Sydney 3-6 Business days
Darwin/Tasmania 5-10 Business days
Adelaide 3-6 Business days
Perth 5-10 Business days

Regional/Remote Areas: 6-7 Business Days (Please check with Aus Post for more info or Aramex)

Express Shipping order are eligible for next day shipping. (Please click for Auspost & Aramex)

International Shipping:

We do not offer international shipping except New Zealand. 15-20 business days for NZ customers.

Warehouse Pickup:

Unfortunately, we don’t offer picking from a location. Orders can only be posted.

Do we ship Australia Wide?

Yes, we do ship to most of the locations within Australia. However, we don’t ship to some remote locations such as Norfolk Island, Christmas Island, Thursday Island and other remote locations.

Do we ship to PO Box or Parcel Lockers?

No, we only ship to residential and business address.

Out of Stock Items:

For backorders we will notify you when the item will be back in stock.

My Area is Not Eligible For Next Day Delivery:

Please check Australia Post website regarding this by entering your postcode. Please click for more info.

Contact Us:

Please contact us if you have any further questions.