Shipping & Payment Information

Dear Customers,
We know you've been excited to get your order. While we have had steady availabily for long, but due to the disruption in supply chain caused by the prevailing situtaion in Asia, we are facing temporary shortage.
Rest assured we are working hard to ensure that our products will be back in stock soon. We shall keep you updated.

Thank you for your patience!

Team NBS
Signature on Delivery:
Signature on delivery option is temporaily unavailable due to COVID 19. Click here for more info.

Payment Methods:

We accept all major payment methods e.g. Visa, Mastercard, American Express, Paypal, Afterpay & Laybuy.

Shipping Cost:

Standard Shipping: $9.99

Express Shipping: $27.50

Free Shipping: Over $150

Tracking Information:

All orders will receive tracking numbers via email when the order is complete.

Delivery Method:

All parcels are sent via Australia Post or Fastway Courier.

Delivery Times:

Please note we process all the orders within 2-3 business days. Orders placed on public holidays take one extra business day to process the order.

Below are the estimated shipping time for parcels (using regular postage) after the order is processed.

Melbourne:                      2-3 Business Days

Regional Victoria:            3-4 Business Days

Brisbane:                         3-4 Business Days

Sydney:                           3-4 Business Days

Darwin/Tasmania:            5-6 Business Days

Adelaide:                          3-4 Business Days

Perth:                               3-4 Business Days

Regional/Remote Areas: 6-7 Business Days (Please check with Aus Post for more info or Fastway )

Express Shipping order are eligible for next day shipping. (Please click for Auspost & Fastway)

International Shipping:

We do not offer international shipping except New Zealand.

Warehouse Pickup:

Unfortunately, we don’t offer picking from a location. Orders can only be posted.

Do we ship Australia Wide?

Yes, we do ship to most of the locations within Australia. However, we don’t ship to some remote locations such as Norfolk Island, Christmas Island, Thursday Island and other remote locations.

Do we ship to PO Box or Parcel Lockers?

No, we only ship to residential and business address.

Out of Stock Items:

For backorders we will notify you when the item will be back in stock.

My Area is Not Eligible For Next Day Delivery:

Please check Australia Post website regarding this by entering your postcode. Please click for more info.

Contact Us:

Please contact us if you have any further questions.