Frequently Asked Questions

No, we only ship to residential and business address.

  • Nappy Bag Store’s Terms & Conditions apply to all its customers. By making a purchase you understand and accept to agree to our T & C. Please read the Terms & conditions carefully as these constitute the basis of our agreement with you after sales
  • All our prices listed on the website are inclusive of GST
  • Nappy Bag Store reserves the right to cancel or void any order if the pricing, description, images have been incorrectly listed on the website
  • Nappy Bag store reserves the right to change the prices of the product without giving any notice
  • Refunds will be paid via PayPal or direct credit to your account minus postage and handling fee
  • Please be advised that we endeavour to show the true image and colour of the product displayed on our website however, the original colour or appearance of the product may vary slightly from its displayed image due to the screen resolution of your computer screen or the technology used in taking photos. Nappy Bag Store will not honor any refunds due to this
  • Nappy Bag Store is not liable for any damage or injury caused due to incorrect use or mishandling of any of its product by the customer

Once the order is been placed you can’t cancel it. We check the workmanship and quality of all our products before dispatching. If the product is faulty and the buyer contacts us via the website within 7 working days of receiving the product then we will happily replace the item if in stock or you will be offered to choose from other options.

Buyer shall bear any cost for return postage. If you have any other feedback please leave it on our website and we will try to assist you.

Removable top seats- Just unzip the seat from the base and put it into a wash bag, then put this bag into your washing machine. Wash on gentle cycle in cold water. When dry zip it back.

Base – Wipe is with a damp cloth then use a fabric cleaner to clean it. Follow the directions on the fabric cleaner.

According to the guidelines of Australian Product safety standard, the zipper of the all the baby bean bags have their zip pulls removed. You are required to thread a paper clip into the hole where the zip pull goes to operate.

If the zip is still stuck then take out the paper clip and thread it into the other part of the hole. You will notice that the hole is divided into two parts. One part of the zip is to lock the zip and the other part allows to slide easily to open.

You can elevate the baby bean bag by pushing the beans to the back of it before placing your child on it. This position is considered more suitable for feeding and post feeding.

No. Bean bags are not to be used to replace the bed or cot. It is comfortable for the babies due to its soft surface and is also convenient for the mums to carry the bag from one place to another. It will allow you to keep your baby around you all the time.

All our baby bean bags come with 2 removable covers. The baby cover comes fitted with a 3 point safety harness. This is to make sure that your little one does not slide off or roll out of the bean bag.  Yet we highly recommend that you supervise your little ones at all times on the bean bag.

Yes, you can buy additional seat cover to make your bean bag look brand new.

Our baby beanbags are designed for children up to 30 Kg.